New fault reporting system for Kent’s highways

Kent Highway Services, the portion of Kent County Council that maintain the county’s roads, cycle paths, and associated infrastructure, have just launched an improved Kent Highways fault reporting service. It includes the ability to:

  • Point out the location of faults by clicking on a map;
  • Look up a street address in order to locate a fault;
  • Receive a reference number in acknowledgement to each fault that you report. Fault progress can be tracked by entering the reference number at the website;

Amongst several things the site can be used to report issues with:

  • Potholes;
  • Signing – missing, damage, graffiti, etc.;
  • Failed street lighting;
  • Overgrown vegetation

Aside from being an efficient way to report faults, Kent County Council uses data about the faults that have previously been reported in order to set its budget for maintenance. We therefore highly recommend reporting any issues that are detrimentally affecting your day-to-day cycling.

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One Response to “New fault reporting system for Kent’s highways”

  1. DENIS STEVENS says:

    I would like to congratulate your team on the way that you carried out the salting of the roads in the recent bad weather in the Leeds area you manage to keep this road open all through the bad weather
    thank you once again and to all your teams
    DenisStevens

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